Make sure you:
Once a customer has released their vehicle to be washed, detailed, or serviced, it’s now in your care and custody.
Visible security cameras serve more than one purpose. They will record someone making their way onto your property, can help you identify trespassers, and can serve as proof if any trespassers are prosecuted. Security cameras can also be deterrents against thieves.
Ensure your cameras do the following:
Criminals usually look for easy targets, and most will think twice about breaking into a carwash if they notice security cameras.
There are places at your carwash where the risks are higher because of the work being done—the vacuum, hand wash, or drying areas, for example.
Take the following steps to avoid common hazards:
If a customer needs to retrieve items from their vehicle, always have a carwash attendant assist them. Keep control of the keys; do not just hand them over and wait for the customer to return them to you.
It only takes a second of distraction for a vehicle to be stolen, and distracted employees are also more at risk for injury.
Keep the area clear by taking the following steps:
If a vehicle needs to be moved for any reason while in the dry-off area, don’t let just any carwash attendant do so. Set a procedure that only allows supervisors and drive-off personnel to move the vehicle.
Ensure a safe check in and check out by taking the following steps:
Follow this procedure for each vehicle, even if you know the customer. If a customer has left your property, then the vehicle must be moved to a safe parking spot. Remove the keys and place them in a safety box that’s only accessible to designated individuals.
Take the time to review your procedures by taking the following steps:
Reviewing and reassessing your procedures may help you identify better ways to conduct business.
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CA License No. 0C36861